Your privacy is our priority. This document clearly explains how s9my c0m collects, stores, uses and protects your personal data — so you can play with complete peace of mind and confidence.
S9my c0m values your privacy. This Privacy Policy explains in detail how we handle your personal data when you register, log in, or use any service on our platform. We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards.
By using the s9my c0m platform, you agree to the data collection and usage practices described in this document. If you disagree with any part of this policy, please stop using the platform and contact us to close your account.
This Privacy Policy applies to all users who access the s9my c0m platform through our official website at s9myc0m.com, the s9my c0m mobile app (available for Android and iOS), and any other digital services operated by s9my c0m.
This policy covers all data processing activities that occur in the context of your relationship with us, including account registration, deposits and withdrawals, participation in games, communications with our support team, and use of promotional features or the VIP program.
This policy does not cover third-party websites or services that you may access via links on our platform. We encourage you to read the privacy policy of each third-party service you use separately.
We collect your personal data through several means — directly when you register or fill in a form, automatically through our systems as you use the platform, and in some cases, through trusted third-party sources.
| Data Category | Type of Information | Collection Method |
|---|---|---|
| Identity | Full name, date of birth, identification card number | Registration / KYC |
| Contact | Email address, phone number, residential address | Registration |
| Financial | Bank account details, transaction records, payment methods | Deposit / Withdrawal |
| Technical | IP address, device type, browser version, operating system | Automatic |
| Activity | Game records, betting history, login patterns | Automatic |
| Communications | Support chat records, emails, feedback | Direct interaction |
Data Minimisation Principle: s9my c0m only collects data that is strictly necessary to provide its services. We do not collect sensitive data such as health information or religious beliefs unless required by law.
Every piece of data we collect has a clear and legitimate purpose. We will not use your data for any other purpose without obtaining your additional consent. The following are the primary purposes for which your personal data is used:
Legal Basis: All data processing at s9my c0m is carried out on the basis of contractual consent (performance of agreement), legitimate interest (platform security) or legal obligation (AML, KYC). You may withdraw your consent at any time.
S9my c0m does not sell, rent, or trade your personal data to any third party for marketing purposes. However, in certain limited situations, we may need to share your data with the following parties:
All third parties that receive s9my c0m user data are contractually bound to handle that data to security standards equal to or exceeding our own.
We continuously invest in security infrastructure to ensure your personal data is always protected to the highest standard. The following are the security measures we have in place:
All data transmitted between your device and s9my c0m servers is protected with 256-bit SSL/TLS encryption. This means sensitive information such as login credentials and payment details cannot be intercepted by unauthorised parties during transmission.
Access to user data within the s9my c0m organization is restricted on a need-to-know basis. Only staff who require access to perform their duties are permitted to view that data, and every access is recorded in an audit log.
Our security monitoring system operates around the clock to detect any intrusion attempts, traffic anomalies or suspicious activity. Any security incidents are addressed promptly in accordance with our established incident response plan.
Shared Responsibility: Your account security also depends on your own actions. Make sure your password is strong, unique, and not shared with anyone. Enable two-factor authentication (2FA) for added protection.
The s9my c0m platform uses cookies and similar tracking technologies to enhance your experience, analyse platform performance and deliver more relevant content. We use three main types of cookies:
These cookies are required for the platform to function properly. They manage your login session, keep your account secure, and enable core features to work. You cannot disable these cookies without affecting the overall functionality of the platform.
These cookies help us understand how users interact with the platform — which pages are visited most often, where users spend the most time, and where there may be technical issues. All data is collected anonymously.
These cookies remember your preferences such as language settings, preferred betting denominations and login details for a more convenient experience on your next visit. Disabling these cookies means you will need to reset your preferences each time you visit.
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect your experience on the platform.
Under Malaysia's Personal Data Protection Act 2010, you have certain rights regarding the personal data we hold about you. s9my c0m fully respects and supports these rights:
You may request a copy of the personal data we hold about you at any time.
You may request that we correct any inaccurate or incomplete data.
You may request deletion of your data, subject to applicable legal requirements.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
You may request that we restrict data processing while a dispute is being resolved.
To submit any request regarding your rights, please contact our support team via live chat or email. We will process your request within 30 business days.
S9my c0m retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or for the period required by applicable law. Generally:
Once the relevant retention period has expired, your data will be securely deleted or anonymised so that it can no longer be personally linked to you.
S9my c0m reserves the right to amend, add to, or update this Privacy Policy at any time in line with legislative changes, industry practices, or platform improvements. Any significant changes will be communicated to you via an in-platform notice or email to your registered address.
The "Last Updated" date at the top of this document indicates when the latest version of this policy took effect. We encourage you to review this policy periodically to stay informed about how we handle your personal data.
If you have any questions, concerns or complaints regarding this Privacy Policy, please contact our Data Protection Officer by email at [email protected]
We build robust data protection infrastructure because we believe user trust is our most valuable asset
Every bit of data travelling between your device and our servers is protected with industry-standard 256-bit SSL encryption. Sensitive information such as passwords is stored in a hashed format that cannot be decrypted by anyone, including our own staff.
S9my c0m is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). We have an officially appointed Data Protection Officer and conduct regular compliance audits to ensure our practices remain aligned with current legal requirements.
Your personal data is never sold, rented, or traded to any third party for marketing purposes. This is not merely a promise — it is a core operational policy enforced at every level of the organization.
Through your account portal, you can easily access, update and request deletion of your personal data. We fully uphold data subject rights under the PDPA and process every request within 30 business days.
In the event of any security incident that may affect your data, we are committed to notifying you within 72 hours as required by international standards. Transparency during critical situations is part of our commitment.
When we analyze usage patterns to improve the platform, all data is processed in anonymized form. No individual profiles are built for internal analytics purposes, and no personally identifiable information is used in this process.
Playing at s9my c0m means your data is protected to the highest standards. Register today and enjoy a safe, trusted, and enjoyable gaming experience.